HighTicket

HighTicket.io is an education company, focused on helping entrepreneurs build sustainable high-ticket e-commerce businesses through online courses, coaching, and AI-powered technology. As part of their offering, I developed 'Ask Brook', an AI assistant designed to provide expert guidance and answer questions about scaling profitable online stores.

The 'Ask Brook' application leverages a modern tech stack including Next.js and React for the frontend interface, with Nest.js and PostgreSQL powering the backend. I implemented an assistant-UI framework to create a seamless conversational experience that feels like talking to a real coach.

The system combines pre-programmed responses to common questions with dynamic, context-aware answers that address users' unique situations and needs. This dual approach ensures HighTicket's customers receive both reliable foundational information and personalized strategic advice for their specific e-commerce business challenges.

• Developed the 'Ask Brook' conversational AI interface that simulates interaction with a high-ticket dropshipping coach for HighTicket's education platform.
• Built a knowledge base system to handle common questions about HighTicket's course access, program details, and store setup procedures.
• Created an adaptive response system capable of understanding and addressing custom user inquiries beyond standard questions about high-ticket e-commerce.
• Designed a responsive UI with Tailwind CSS that works seamlessly across devices for optimal user experience.
• Implemented contextual awareness that understands various e-commerce concepts and terminology relevant to HighTicket's educational content.
• Integrated user profiles to personalize responses and track conversation history for continuous improvement.
• Established secure backend architecture using Nest.js and PostgreSQL for data management and user authentication.

Knowledge Base Responses

The 'Ask Brook' assistant provides definitive answers to common questions about HighTicket's programs, such as 'When the 6 months of the program are over, will my access to the courses disappear?'

Custom Question Handling

Intelligent responses to user-specific inquiries beyond standard questions, such as personalized niche recommendations or business strategy advice tailored to individual circumstances within the high-ticket e-commerce space.